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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.

Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Sunita Stone (Bubblady)

March 13, 2024

5  out of  5 rating by Sunita Stone (Bubblady)
"Brad and Ted and the office are all really knowledgeable and friendly. I've been working with them for twenty years and highly recommend"
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Juliana Morawski

January 23, 2024

5  out of  5 rating by Juliana Morawski
"We are pleased by the local State Farm office. We were In Virginia and the van broke down. Getting coverage for that was seamless, which is greatly appreciate when you’re 800 miles from home. Thank you"
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Robert Nystrom

January 18, 2024

5  out of  5 rating by Robert Nystrom
"Always been great to their customers good service!"
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Sirac Gelpis

November 17, 2023

1  out of  5 rating by Sirac Gelpis
"I would not definitely recommend this company unless you are okay to wake up one day and they decide to cancel your insurance and don’t want to continue on your policy for no reason. I hate this type of company when they don’t give enough information and they do what they want and don’t care how much trouble and difficulties they give to customers. Just couple months after cancellation another location contacted and I explained the situation which they were surprised but no point anymore. Never recommend to anyone anymore. Edit after seeing reply: 1- I knew you were going to reply by asking me to call you but it won’t happen. 2- you should call the customer after you see this review not to expect us to contact."
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Tanner Fehring

October 19, 2023

5  out of  5 rating by Tanner Fehring
"Ted, Jamie, and Brad have been very helpful. They have very good rates with multiple people and vehicles on an account. They allow you to save more with driving safely. They have never given me any issues. Highly recommend."
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David Daugherty

September 30, 2023

5  out of  5 rating by David Daugherty
"Always helpful and professional."
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Ryan Aversano

September 6, 2023

5  out of  5 rating by Ryan Aversano
"Amazing staff that actually cares about their customers and are willing to go to the extra mile to see that we as customers are satisfied."
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Salam Rihani Hamwi

August 8, 2023

1  out of  5 rating by Salam Rihani Hamwi
"Very unhappy with customer service worked with Brad and gad a billing question on an invoice a couple of months after paying my full insurance invoice. Spoke with him on this new invoice several times on different weeks everything the answer was I will check and get back to you never heard back until I put it in writing he responded with a reason CRI which is mainly driven by my credit which I have excellent credit. Why was that not an issue when I was quoted and took 2 months afterwards to raise my insurance. Bottom line very poor service they just want to give excuses to steel your money"
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Jeffrey Lemke

July 25, 2023

5  out of  5 rating by Jeffrey Lemke
"State Farm has met all expectations. and exceeded them ."
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kevin sullivan

July 25, 2023

5  out of  5 rating by kevin sullivan
"Ted Orzehoskie's State Farm office in Crystal Lake has provided me with really good service. I'm very happy with the support they give me and follow up on questions and concerns. I highly recommend this office."
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Rick Sanchez

July 17, 2023

5  out of  5 rating by Rick Sanchez
"Amazing A+ service. Ted and the team at State Farm treat you like family and are always available to answer questions or change my policy requirements."
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George Leone

July 9, 2023

5  out of  5 rating by George Leone
"Very pleasant . and Professional to work with. If they don't have an answer to a question, they will get back to you as quickly as possible with an answer."
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Isaiah Perez

July 5, 2023

5  out of  5 rating by Isaiah Perez
"This office is very friendly and they are very quick to get you any answers to questions you may have."
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Pamela Garlisch

June 19, 2023

5  out of  5 rating by Pamela Garlisch
"Everything is fine"
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Jeffrey Miller

June 4, 2023

5  out of  5 rating by Jeffrey Miller
"Brad helped me understand my options, and quickly get to a good solution for my specific issue."
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Abhijit Choudhury

April 13, 2023

5  out of  5 rating by Abhijit Choudhury
"Excellent agent. Very responsive and always up with good advice."
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March 27, 2023

5  out of  5 rating by DB
"Dealt with Adrian Holguin while purchasing auto insurance. He was prepared and knowledgeable from the beginning which is very important to me. He knows his products and offered alternatives only when beneficial to me. Everything went smoothly and in a minimum of time. I couldn’t have been more pleased with his customer service and look forward to dealing with him again."
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Amy Diane Trende

February 27, 2023

5  out of  5 rating by Amy Diane Trende
"Ted listens to what I say and helps try to find the best offer for our needs"
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Felicia Pocius

January 26, 2023

5  out of  5 rating by Felicia Pocius
"Great service and really great price"
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Kurt Schneider

January 23, 2023

5  out of  5 rating by Kurt Schneider
"Ted and his crew are always Johnny on the spot in service and follow-up. Great to have him as my agent."
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Nancy Kelley

January 12, 2023

5  out of  5 rating by Nancy Kelley
"Ted is always available for questions and very knowledgeable."
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matt K

December 14, 2022

5  out of  5 rating by matt K
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Carlos Pernia

November 28, 2022

5  out of  5 rating by Carlos Pernia
"Excelente atención"
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Arun Narang

November 24, 2022

5  out of  5 rating by Arun Narang
"Office staff is always helpful especially Maria & Brad . Whatever needs to be done they get it done. Have been State farm customer for 45 years . Very professional & fair in handling any loss claims i have had over years of time ."
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Wendy Morhardt

November 18, 2022

5  out of  5 rating by Wendy Morhardt
"I really need to thank Brad Kirk with help with cars. Also for helping with mail with older owners Statefarm mail! Thank You so much"